Because of current guidance on the proximity of working with customers, we ask that any visitors with mobility issues contact us in advance of arriving. This will allow us to ensure their needs are met without introducing a risk of infection.
Any decisions we arrive at will be in accordance with advice from the government. Please call 01726 812724.
We will do everything we can to help anyone with limited mobility on to the activities.
Some activities are better suited to wheel chair users than other. The SkyWire our biggest attraction is accessible, although we ask that you contact us in advance.
Disability covers a wide spectrum, and we try our best to help everyone. This isn’t always possible but most of the time we believe we give people an amazing experience. Please feel free to contact us, and these are some specific features of Hangloose:
- We open early (9am rather than 10am) for users with reduced mobility so you can have the site to yourself and enjoy a more relaxed experience. This is by request and there is no extra charge
- The SkyWire is usable by wheel chair users, please contact us to discuss
- If you have a carer they can fly on the SkyWire with you at no charge (they will need to bring their registered carrier ID)
The video on this page gives you more information.
My Mum was staying on holiday with us in Cornwall. She has difficulty walking following a spinal injury some years ago, had to learn to walk again in fact, so can walk only a few steps. She has to use a wheelchair or mobility scooter to get around. She’d seen the Skywire on a previous visit to Eden and really wanted to be able to give this a go. I think the feeling of freedom this could give her was a real driver. Having had an email exchange with Lauraine, I was re assured that with some support and assistance Mum might actually be able to do this.
The team on the day were brilliant! Patient, helpful and nothing was too much trouble. From getting Mum knitted up in her harness, to setting her off on her flight and getting her back on her feet again at the end of the flight.
This really was a dream come true for her, she was blown away by being able to fly and for a few minutes not having to worry about her limited mobility, she was like anyone else.
The team took real care of her throughout and I would like to say a huge THANK YOU to everyone who helped make this happen. A very, very happy 76 year old will treasure this memory (as will we having watched her flight).
BEST STAFF EVER!
We went along today for Daddy-O’s christmas present on the sky wire! He loved it! Sadly the boys weren’t heavy enough to go but when we went back in to get the photos (at a great price) the lovely young lady explained all the options to us that they could do! We opted for the BIG AIR!
Issac was the boys instructor and he was SUPER! Harry jumped like a pro every time and LOVED IT! but James who has autism couldnt quite ‘get it’ his brain saying one thing & his body doing another , Issac was so patient and encouraging, he was an absolute blessing to our fun morning out and ensured that james jumped , had fun and felt proud of himself!
Staff can make or break an experience and the lads and lasses here are all wonderful! However Issac is now our favourite and the family can,t wait to come back and do the Sky Trek.
10/10 for experience all round! Thank you so much!
Annie – Tripadvisor Review